亚马逊买家退换货邮件模板
2022-02-21 14:40:38
客户因订货的产品巨细不合适导致退货
亚马逊客户退货的问询原因
买家要求退货，卖家回信(自发货)
产品发货后，客户提出要换货的回信
客户因订货的产品巨细不合适导致退货
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Dear——，
Thankssomuchforyourgreatsupporton店肆名.
Sosorryfortheinconveniencethattheswimmingsuit(产品名)didnotfityou.
Willitbepossibletogiveothersasagift?Orhowaboutwemakeyouapartialrefundasawaytomakeupforthis?
Justsuggestion,ifyouinsistonreturningitback,wewillgotothefurtherstep.
Waitingforyourreply.
BestRegards
亚马逊客户退货的问询原因
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Dear---
Thankyousomuchforyourgreatsupportonus.
Sosorryfortheinconvenienceitcaused.
CouldIknowthereasonwhyyoureturntheitem?
Arethereanyissuesofourproduct?
Ifyes,couldyousentthephotooftheissuesthuswecanhelpyoubetterandsubmittoQC.
Waitingforyourreply.
Bestregards
买家要求退货，卖家回信(自发货)
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Dear----
Thankyouforcontactingusregardingyourinquiry.
Wefoundyourreturnrequest.CouldIknowthereasonwhyyouwanttorefund?
Arethereanyissuesofourproduct?
Ifyes,couldyousentthephotooftheissuesthuswecanhelpyoubetterandsubmittoQC.
Willitbepossibletogivenewoneasacompensation?
Orhowaboutwemakeyouapartialrefundasawaytomakeupforthis?
Lookingforwardtoyourreplysoon.
Bestregards
产品发货后，客户提出要换货的回信
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Dear___,
Thanksforcontactwithus.
Sorrytotellyouthattheitemhavebeendispatched,andwecan'tchangeitforyounow.
Weknewyoureceiveitanditisnotsuitableforyou.
Toexpressourapologize,weprovidefewsuggestionfollowingby:
1.Wewillarrangeasuitablereplacementforyouforfree
2.Wecanrefundfullpriceforyou.
Whichonedoyouprefer?
Sorryforallinconvenienceitledto.
Lookingforwardtoyourreply.
Sincerely,
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